Deleting a hierarchy
You can remove a private hierarchy (a hierarchy you created for yourself) at any time in Usage Analyst, but you can only remove a public hierarchy if you are an administrator or if the administrator gives you permission.
You can use hierarchies to structure your data to track your telecom use or spend across different groups and functions of your organization for more informed reporting and analysis:
- Review monthly telecom spend by business unit, division, department, group, or other segment of your organization; assign costs among groups that share telecom services.
- Use a hierarchy and its levels like data filters for your reports (in addition to standard and custom filters).
- Create multiple hierarchies to test and compare different reporting scenarios.
A hierarchy mirrors the structure of your organization—business units, regional offices, retail outlets, cooperatives, departments, and other reporting groups. The nodes and sub-nodes of a hierarchy form a tree structure, connected in parent-child relationships, representing your organization’s various groups. Split services between nodes to assign costs across multiple groups that share a service.
You can set a hierarchy you create as private (seen only by the person who created the hierarchy) or public (seen by all users in your organization).
Note: Some aspects of working with hierarchies are permission based. For example, you can only edit a node description, move a node to a different level, or remove a node if you are the owner or administrator.
To delete a hierarchy:
- Using the left menu, click Monitoring, click Voice Reports, then click Usage Analyst.
- Select the radio button next to the account you want to view, then click LAUNCH USAGE ANALYST.
Lumen Connect opens Usage Analyst in a new tab.
- Click the Setup tab.
- In the Hierarchies box, click Set Hierarchy.
- Select the radio button next to the hierarchy you want to delete, then from the More Actions list, select Remove Hierarchy.
- Click OK.
Usage Analyst deletes the hierarchy.
