Removing a trunk group from a route plan
If you no longer need a trunk group on a route plan for a Lumen® SIP Trunking service, you can remove the trunk group using Lumen Connect. You can also reorder the trunk groups for a sequential hunt and adjust percentages for a percent allocation hunt.
To remove a trunk group from a route plan:
- In the Services widget on the dashboard, select IQ Networking from the Find by Product or Service Tool list.
Lumen Connect shows all IQ Networking services on the enterprise ID. SIP Trunking services have a service ID starting with VO-.
- Search for the service you want to work with. When you find the service you want to work with, click the hyperlinked service ID or click the icon (in the Actions column), then click View Details.
Lumen Connect shows details for the SIP Trunking service you selected.
- Click the Route Plan Management tab.
Lumen Connect shows the route plan(s) for the service.
- Click the link in the Route Plan Name column.
Lumen Connect shows the details for the route plan you selected.
- Select the checkbox next to the trunk group(s) you want to remove, then select Remove Trunk Group (from the Select Action list), and click Go.
- In the confirmation window that appears, click OK.
Lumen Connect removes the trunk group from the route plan.
