Loading navigation…
-
Documentation home -
Lumen Connect -
Other portals -
Product documentation -
Carrier port-out tools -
Readiness -
AI tools
-
Lumen Connect overview -
Getting started -
Services -
APIs -
Monitoring & Reports -
Billing -
Admin -
Support -
Orders (Wholesale) -
General topics
-
Other portals overview -
Media portal -
DDoS Mitigation & Reporting -
Security Solutions portal -
VoIP portal
-
View all product support -
Infrastructure -
Connectivity -
Security -
Communication -
Media & Entertainment -
Disconnect services
-
Port-out tools overview -
LSR portal -
Port Out Request tool -
Virtual Front Office
-
Readiness overview -
Product-specific readiness -
Handbooks
-
AI tools overview -
Swigert email agent
-
All infrastructure services -
Edge Bare Metal -
Edge Gateway -
Edge Private Cloud -
Encrypted Wavelength Service -
Network Storage
-
All connectivity services -
Ethernet On-Demand -
Fiber+ Internet -
Internet On-Demand -
IP VPN On-Demand -
NaaS Port -
On-Demand services -
Troubleshooting tools
-
All security services -
Adaptive Network Security -
Adaptive Threat Intelligence -
Application Delivery Solutions -
DDoS Hyper -
DDoS Mitigation Service -
Lumen Defender Powered by Black Lotus Labs -
Lumen SASE with Fortinet -
Lumen SASE with Versa -
Lumen SASE with VMware -
SD-WAN with Cisco Meraki -
SD-WAN with Versa Networks -
Security Log Monitoring
-
All communication services -
1+ Switched and Toll Free -
Cloud Voice -
Hosted VoIP -
Local Inbound (LI) -
Lumen Solutions for Microsoft Teams -
Lumen Solutions for Webex -
Lumen Solutions for Zoom -
Lumen Solutions for Zoom for Government -
SIP Trunking -
Toll-Free Service -
Unified Communications and Collaboration -
Voice Complete -
VoIP Enhanced Local (ELS) -
VoIP services
-
Vyvx® Broadcast Solutions
-
North America -
Asia Pacific (APAC)
-
Contact us
Merging Lumen Connect enterprise IDs
If your organization has more than one enterprise ID, you can consolidate them under one enterprise ID so that you'll see all your accounts in one place rather than having to move between usernames or enterprise IDs.
To merge your enterprise IDs, contact your Lumen representative. Your representative will submit a request to our Portal Support team on your behalf. Be sure to specify which enterprise ID you prefer to consolidate under (if you have a preference). If you want to keep some accounts separate, you can request that certain accounts be moved and leave the rest on the enterprise ID to keep them separate.
If you change your mind later and need to separate out accounts, you can request a new enterprise ID.