Canceling an Internet On-Demand order
You can cancel a Lumen® Internet On-Demand order using Lumen Connect®. Canceling the order does not cancel the Lumen® Fabric Port associated with it.
To cancel an order:
- Using the left menu, click Services, then click Order Status.
- Select Pending from the status list, then click Apply.
- Click the icon in the Actions column next to the connection you want to modify, then click Order Details.
Lumen Connect shows the Order Details page.
- Click the Actions button, then click Cancel Order.
- Accept the notice, then click Cancel Order.
