Internet On‑Demand
Lumen® Internet On‑Demand is part of the Lumen Network‑as‑a‑Service (NaaS) portfolio, which allows you to get internet access in minutes after signing up. Businesses leverage the Lumen IP backbone to establish internet access exactly when needed. Internet On‑Demand offers internet connectivity via a cloud‑like buying experience, allowing IT to turn on/off internet services through Lumen Connect℠ or using APIs.
Managing Internet On‑Demand
Add and manage connections in Lumen Connect. Follow these configuration guidelines for On‑Demand services to prepare your equipment for adding a connection and to configure VLAN and IP services once your connection is ready.
Internet On‑Demand APIs
Leverage Internet On‑Demand APIs from Lumen Technologies to manage dedicated internet connectivity delivered in near real‑time.
Getting support for Internet On‑Demand
- Click chat in the lower-right corner (within Lumen Connect), fill in your information, then click On-Demand Products & Services (NaaS) for help with:
- Questions about Internet On-Demand.
- Navigating Lumen Connect.
- Errors when provisioning Internet On-Demand.
- Questions about basic configuration guidance.
- Request traffic activation support (fee-based).
- Questions about Internet On-Demand.
- For problems accessing On-Demand services (usually due to user permissions), click chat in the lower-right corner (within Lumen Connect), fill in your information, click Lumen Connect, Ticketing and Billing, then click User Administration.
- Open a repair ticket in Lumen Connect if you experience a service outage or degraded service.