Network Storage
Lumen® Network Storage can help your organization generate storage using two storage tiers: Adaptive Tier for high-performance application storage and Object Tier for scalable backups, archive data, and cold data storage.
Lumen Network Storage is offered through Netapp storage, connected via the Lumen Network, and provides fast, secure, and protected movement of critical business data.
Managing Network Storage
- Use the NetApp console (formerly BlueXP) to manage your adaptive tier storage.
- Use the NetApp StorageGRID® Tenant Manager to manage your object tier storage. To sign in, use the region-specific Tenant Manager URL provided to you and type your 20-digit tenant account ID. (e.g., https://tenant-manager-us-east-1.storage.lumen.com/?accountID=11111111111111111111)
Network Storage support
- click the Ask Lumen button (within Lumen Connect)
- email us
- call 800-536-3273
You can reach a Lumen Edge Customer Care specialist to get:
- 24/7 support of health monitoring and incident resolution for Lumen Edge platform systems (e.g., physical servers, orchestration systems, virtualization management systems, data center hosting services, network architecture, and storage systems)
- support for Adaptive Tier storage (e.g., storage nodes, volume creation status) and Object Tier storage (e.g., tenants, buckets)
Note: When contacting support, be sure to have the following information ready for us:
- contact information: name, email, and phone number
- billing account number (BAN) for the service you need help with (available on your paperless or paper invoice)
- description of your issue
- error logs or other pertinent data captured to help us troubleshoot your issue
Object Tier is deployed in a series of "regions" which include data centers for each Lumen Network Storage geography (view a full list of available regions). Object Tier uses "buckets" to hold "objects." Buckets are flat (no hierarchy) and can contain an unlimited number of objects and unlimited amount of storage. Object Tier "users" have an "access key ID" and "secret access key" which act as the user's username and password for accessing storage.
Object Tier is for key-value data. It is a schema-less repository that can store large objects (up to 5 TB) and is perfect for archive data, Microsoft Office documents, and more.
Data stored in an Object Tier region is stored in a highly available, fault-tolerant way. When data is stored, it is written to a data center where it is stored in an industry standard, highly redundant method. Data is also replicated to an additional data center in the same region where it is again stored using the same redundant method. This combination of redundancy and replication yields a robust, always-on Object Tier solution.