VoIP Receptionist Console

Lumen® Receptionist Console is a carrier‑class attendant console developed specifically for hosted environments. It is used primarily by receptionists or phone attendants who screen inbound calls. The Receptionist Console offers
 

  • an easy‑to‑use, web‑based interface
  • ergonomic design that follows the natural flow of a call from the left to the right of the screen
  • adheres to professional call handling as critical information is available in realtime
VoIP Receptionist Console VoIP Receptionist Console

Using Receptionist Console

Getting started

Learn how to access Receptionist Console, and explore the features for managing calls, using your directories, and accessing Receptionist Console settings.
 

Getting started

Learn how to access Receptionist Console, and explore the features for managing calls, using your directories, and accessing Receptionist Console settings.
 

Receptionist Console video

Receptionist Console overview video title card

Quick reference guide