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Portal Support

Need access or have questions?

Enterprise/Retail:

National Wholesale: 866‑434‑2555

Portal Support

Need access or have questions?

Enterprise/Retail:

National Wholesale: 866‑434‑2555

Comprehensive service view

  • view and manage Lumen services
  • view order status
  • submit requests to change or disconnect services

Comprehensive service view

  • view and manage Lumen services
  • view order status
  • submit requests to change or disconnect services

Robust monitoring tools

  • view performance, utilization, maintenance, and more for your network services
  • view use data for your voice services, such as Lumen® Toll‑Free Service or Lumen® Voice Complete®

Robust monitoring tools

  • view performance, utilization, maintenance, and more for your network services
  • view use data for your voice services, such as Lumen® Toll‑Free Service or Lumen® Voice Complete®

Convenient, secure billing

  • view, download, and pay your invoices
  • submit and manage billing requests and disputes
  • run reports to assign costs or analyze your spend

Convenient, secure billing

  • view, download, and pay your invoices
  • submit and manage billing requests and disputes
  • run reports to assign costs or analyze your spend