Poly VVX 500/600 series phones

Get familiar with your new phone to make calling and managing calls easier.
 

• Navigating around your phone
• Using the Home button on your phone
• Using the navigation keys on your phone
• Using the function buttons on your phone
• Using a headset with your phone
• Using applications on your phone
• Managing shared call appearances
• Managing busy lamp fields
• Monitoring busy lamp fields

Learn how to make calls, manage calls, and transfer calls to (and from) your mobile phone.
 

• Making calls
• Dialing a contact from a call list on your phone
• Placing calls on hold and resuming held calls
• Accessing the callers list on your phone
• Sorting and filtering call records on your phone
  
• Accessing your voicemail
• Forwarding calls
• Conference calling
• Transferring calls
• Transferring callers directly to voicemail
• Changing the default transfer type on your phone
• Turning Do Not Disturb on and off on your phone
• Parking a call on your phone
• Retrieving a parked call
• Making a call from your mobile phone using the Anywhere feature
  
• Moving a call from your desk phone to your mobile phone
• Moving a call from your mobile phone to your desk phone

You can manage your contact directory through the VoIP portal or using your phone. Contacts make calling people you work with easier than remembering their phone numbers.
 

• Saving a contact from a call list
• Deleting records from call lists
• Creating a contact manually
• Calling a contact from your contact directory
• Editing a contact
• Deleting a contact

You can also designate contacts as favorites so they're even easier to call. You can reorder your favorites as needed.
 

• Calling a favorite
• Making a contact a favorite on your phone
• Viewing your favorites list
• Changing the index number for a favorite
• Removing a favorite designation from a contact