Downgrading Lumen Defender℠ for Internet On‑Demand
Using Lumen Connect℠, you can downgrade Lumen Defender℠ powered by Black Lotus Labs® on your existing Internet On‑Demand connection. You can monitor threats using Lumen Defender℠.
You can also update the bandwidth for your existing Internet On‑Demand connection. If you no longer need the connection, you can disconnect it.
To downgrade Lumen Defender℠:
- In the Services widget on the homepage, select Internet On-Demand from Find by Product or Service Tool.
- Click the icon in the Actions column next to the connection you want to update, then click Service Details.
Lumen Connect shows the Service Details page.
- Click Manage Service.
Lumen Connect shows the Manage Service page.
- Select Downgrade Lumen Defender from the action menu.
Lumen Connect shows Defender Essentials information.
- Click Continue.
- Review the service details and pricing, then click Submit Order.
