Removing DDoS Essentials from Internet On‑Demand

You can use Lumen Connect℠ to remove DDoS Essentials from an Internet On‑Demand service. Removing DDoS Essentials removes protection from the service. Adding it back later will include an additional one‑time charge.

You can also update the bandwidth. If the connection is no longer needed, you can disconnect it. 

To remove DDoS Essentials: 

  1. In the Services widget on the homepage, select Internet On-Demand from Find by Product or Service Tool.
  1. Click the   icon in the Actions column next to the connection you want to update, then click Service Details. 

    Lumen Connect shows the Service Details page. 
  1. Click the Actions button, then click Manage. 

    Lumen Connect shows the Manage Service page. 
  1. Click Manage for DDoS. 

    Lumen Connect shows DDoS Essentials information.
  1. Click Exclude, then click Save. 

    Lumen Connect warns that the service will be unprotected and adding it again will incur a one‑time charge.
  1. Click Continue to Review and Submit, review the service details, then click Submit.