Edge Bare Metal
As modern workloads requiring high bandwidth and low latency become more distributed across your environment for real‑time data processing and storage, they increasingly need to be managed for optimal efficiency, security, and performance. Enter Lumen® Edge Bare Metal (available in Lumen Connect®), the next evolution in cloud computing with dedicated, on‑demand and pay‑as‑you‑go server hardware hosted in distributed locations, so you can deploy next generation applications closer to the action.
Managing Edge Bare Metal
Use Lumen Connect to manage your Edge Bare Metal service and manage reporting.
Interested in Edge Bare Metal? Learn how to sign up for Edge Bare Metal service.
Edge Bare Metal APIs
Transform your business with our powerful APIs: automate how you provision, delete, and manage bare metal servers and network connections across multiple locations. Learn more about Edge Bare Metal APIs
Edge Bare Metal support
You can reach a Lumen Edge Customer Care specialist to get:
- 24/7 support of health monitoring and incident resolution for Lumen Edge platform systems (e.g., physical servers, orchestration systems, virtualization management systems, data center hosting services, network architecture, and storage systems)
- public internet connectivity latency and interruption support for Lumen Edge platform systems (e.g., between servers)
- monitoring to ensure your server is active and reachable
Note: When contacting support, be sure to have the following information ready for us:
- contact information: name, email, and phone number
- billing account number (BAN) for the service you need help with (available on your paperless or paper invoice)
- description of your issue
- error logs or other pertinent data captured to help us troubleshoot your issue
