Voice Complete

Lumen® Voice Complete® is a comprehensive, global solution offered in all 50 states enabling you to use SIP‑based services to maximize performance, enhance reliability, and simplify management without having to replace TDM technology.

 

Use Lumen Connect to manage Voice Complete service. From managing phone numbers, adding feature packs, and directory information to accessing reports for your service, everything you need is in Lumen Connect.

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Managing Voice Complete

Porting phone numbers to Lumen? Download the letter of authorization template to get started.

Voice Complete calling features

Use the Voice Complete Feature Manager (within Lumen Connect) to manage calling features for Voice Complete phone numbers.

Explore calling features

Managing phone numbers for others (administrators)

Managing phone numbers for others (administrators)

Voice Complete forms

Making a change to your Voice Complete service? Save time by downloading and completing before starting a request in Lumen Connect:
 

Voice Complete resources

Voice Complete forms

Making a change to your Voice Complete service? Save time by downloading and completing before starting a request in Lumen Connect:
 

Voice Complete resources

Porting holidays

Lumen is closed for the following holidays:

  • Independence Day: July 3, 2026
  • Labor Day: September 7, 2026
  • Thanksgiving Day: November 26, 2026
  • Day after Thanksgiving: November 27, 2026
  • Christmas Eve: December 24, 2026
  • Christmas Day: December 25, 2026
  • New Year's Day: January 1, 2026
  • Martin Luther King Jr. Day: January 18, 2027
  • Memorial Day: May 31, 2027

Questions? Call 866-697-5881, option 3, then 1 (6:00 am–6:00 pm MT)

Porting holidays

Lumen is closed for the following holidays:

  • Independence Day: July 3, 2026
  • Labor Day: September 7, 2026
  • Thanksgiving Day: November 26, 2026
  • Day after Thanksgiving: November 27, 2026
  • Christmas Eve: December 24, 2026
  • Christmas Day: December 25, 2026
  • New Year's Day: January 1, 2026
  • Martin Luther King Jr. Day: January 18, 2027
  • Memorial Day: May 31, 2027

Questions? Call 866-697-5881, option 3, then 1 (6:00 am–6:00 pm MT)

Voice Complete APIs

Access APIs to manage Voice Complete service: change subscriber information, service address, and E911 address for Voice Complete telephone numbers; change route plans for groups of Voice Complete telephone numbers; check portability and service coverage, and more.

Voice Complete APIs

Voice Complete APIs

Access APIs to manage Voice Complete service: change subscriber information, service address, and E911 address for Voice Complete telephone numbers; change route plans for groups of Voice Complete telephone numbers; check portability and service coverage, and more.