Toggle Navigation Toggle Navigation
  • Lumen Connect overview
  • Getting started/General
  • Services
  • APIs
  • Monitoring & Reports
  • Billing
  • Admin
  • Support
  • Orders (Wholesale)
  • Other portals overview
  • Media portal
  • DDoS Mitigation & Reporting
  • Security Solutions portal
  • VoIP portal
  • View all product support
  • Infrastructure
  • Connectivity
  • Security
  • Communication
  • Media & Entertainment
  • LSR portal
  • Port Out Request tool
  • Virtual Front Office
  • Readiness overview
  • Product-specific readiness
  • Handbooks
  • All infrastructure services
  • Edge Bare Metal
  • Edge Gateway
  • Edge Private Cloud
  • Encrypted Wavelength Service
  • Network Storage
  • All connectivity services
  • Ethernet On-Demand
  • Fiber+ Internet
  • Internet On-Demand
  • IP VPN On-Demand
  • NaaS Port
  • On-Demand services
  • Troubleshooting tools
  • All security services
  • Adaptive Network Security
  • Adaptive Threat Intelligence
  • Application Delivery Solutions
  • DDoS Hyper
  • DDoS Mitigation Service
  • Lumen Defender Powered by Black Lotus Labs
  • Lumen SASE with Fortinet
  • Lumen SASE with Versa
  • Lumen SASE with VMware
  • Network-based Security
  • SD-WAN with Cisco Meraki
  • SD-WAN with Versa Networks
  • Security Log Monitoring
  • All communication services
  • Cloud Voice
  • Hosted VoIP
  • Local Inbound (LI)
  • Lumen Solutions for Microsoft Teams
  • Lumen Solutions for Webex
  • Lumen Solutions for Zoom
  • Lumen Solutions for Zoom for Government
  • SIP Trunking
  • Unified Communications and Collaboration
  • Voice Complete
  • VoIP Enhanced Local (ELS)
  • VoIP services
  • Vyvx® Broadcast Solutions
  • North America
  • Asia Pacific (APAC)

Billing tab topics

Invoices and accounts

Use Lumen Connect to view your current and past invoices. You can also set the invoice‑delivery method for your organization (by account) and enroll in paperless billing:
 

Invoices and accounts

Use Lumen Connect to view your current and past invoices. You can also set the invoice‑delivery method for your organization (by account) and enroll in paperless billing:
 

Billing requests

Create and manage billing‑related requests to Lumen, such as requests for credits, adjustments, address changes, or billing name changes:

Billing requests

Create and manage billing‑related requests to Lumen, such as requests for credits, adjustments, address changes, or billing name changes:

Billing groups

Use billing groups to simplify how you manage accounts in Lumen Connect: create custom views to show a set of accounts and to assign accounts (as a group) to user profiles:

Billing groups

Use billing groups to simplify how you manage accounts in Lumen Connect: create custom views to show a set of accounts and to assign accounts (as a group) to user profiles: